FAQ’S
- What makes Medithics clinic better than any other hospital in Kolkata?
Medithics Clinic is providing medical care both to the national and international patients. It is exceptional in its position as a supreme in healthcare services due to its higher service levels, excellence in health care, affordability and also preeminence of its professional cadre. It has different medical specialties in different medical grounds, such as Nephrology, Urology, Uroradiology, Andrology, Anesthesiology and Reproductive Medicine and IVF. Besides, Medithics Hospitals with its vast pool of highly qualified doctors ensures that you are provided with the best possible treatment and care.
- How do I get an appointment for specialist treatment in Medithics Clinic?
The patient or his/her family member or his/herself can contact the Medithics Clinic International Patients Services department through telephone or email. You can mail us at info@medithics.com for any query, for booking an appointment, softcopy of your reports or your travel plans.
- What are the modes of payments?
All of the payments can be made through credit cards/ debit cards/ cash at the time of admission or payments can also be transferred directly to the hospital account through a wire transfer.
- What do I do if my Visa expires during the treatment in Medithics Clinic?
In case your visa expires during your treatment at Medithics Clinic, the clinic will sincerely provide all medical records and documents to evidence that your treatment is still continuing and request to extension of your visa.
- Does Medithics Clinic assists with booking hotels?
The International Patients Service department of Medithics Clinic could assist you in organizing your stay in reputed five star or three star hotels or comfortable guest rooms prior and post your treatment if required – according to your budget.
- How do I communicate since I do not speak the local language?
All of our medical and non-medical staff members speak English, so there will be no problem with language.
- What do I need to bring with me?
Bring all of your medical documents, including X-Rays, MRI’s, health histories, photographs, immunization records, prescriptions, and any other health records relevant to the surgery. Remember to carry all these medical reports and any medicines in your carry-on luggage.
- What is the discharge process?
Your medical consultant will let you know about the date of your discharge. At the day of discharge your medical consultant and our medical team will clarify to you the surgery/ treatment that you have had, the medications you need to continue and additional requirements (if any). The consulting team will hand over all the medical investigation reports, documents, prescriptions, MRIs, X-rays, other scan images and blood reports.
- How can I follow up or contact with doctors once I return home?
You can send a mail to our International Patients Services department and inform us about your progress or else you can call our customer support for any kind of advice and enquiry.
- • What will I do if I need additional information about International Patients treatment at Medithics Clinic?
We always want to make things as simple as possible so that you can concentrate solely on your health. For additional information you can send your query at info@medithics.com or can call Ph no..